Commissioning
New and replacement equipment brought into service, set up against the manufacturer's requirements and handed over working.
- Installation review
- Start-up and setting
- Crew familiarisation
- Handover documentation
Field service
Technicians who
finish the job.
Commissioning, diagnostics, repair, calibration, inspection and planned maintenance — carried out aboard commercial vessels, offshore units, shipyard projects and government craft, and documented so the next person knows exactly what was done.
Service scope
Eight kinds of
service call.
Most visits are one of these. Several are usually the same visit.
Troubleshooting & diagnostics
Systematic fault finding on equipment that is not performing — before parts get thrown at it.
- Fault isolation
- Instrument verification
- Root-cause assessment
- Repair recommendation
Repair
Component replacement, overhaul and repair aboard or ashore, with the system proven afterwards.
- Component replacement
- Overhaul and rebuild
- Post-repair verification
Calibration
Instruments and monitors set and verified so the readings on the panel mean something.
- Monitor calibration
- Sensor verification
- Function testing
- Records issued
Inspection
Condition assessment of installed equipment with findings, photos and recommended corrective actions.
- Condition survey
- Photographic record
- Findings and actions
Planned maintenance
Scheduled service visits that keep systems ahead of failure instead of behind it.
- Service intervals
- Consumable planning
- Repeat-visit scheduling
Emergency response
Response to equipment failures that are holding up an operation. Availability and response times are confirmed at the time of the call.
- Rapid assessment
- Parts coordination
- Priority scheduling
Documentation & reporting
A written service report for every visit — what was found, what was done, what is still outstanding.
- Service reports
- Parts used
- Outstanding recommendations
How a service call runs
From the call
to the closed report.
A service request is only useful if it turns into a technician at the right place with the right parts. That means getting the vessel, the location, the equipment and the fault straight before anyone mobilises.
Once the technician is aboard, the work is diagnosed, carried out, verified and written up. If something is left outstanding, it goes in the report rather than in a conversation someone will forget.
- Request received with vessel, location and equipment details
- Scope, urgency and access confirmed with you
- Technician and parts mobilised
- Fault diagnosed and work carried out aboard
- System verified before the technician leaves
- Written report issued with findings and recommendations
Systems serviced
What our technicians
work on.
Field service covers the same system families Green Marine supplies — so the technician arrives already familiar with the equipment.
01
Reverse osmosis watermakers
Membranes, HP pumps, controls, salinity and flow instrumentation.
02Sewage treatment & sanitation
Aeration, dosing, macerators, level and alarm circuits, discharge line-up.
03Oily water separators
Coalescers, oil content monitors, calibration and valve function testing.
04Incinerators & waste systems
Burners, refractory, flame safeguard, feed systems and controls.
05UV water treatment
Lamps, quartz sleeves, intensity sensors, controllers and interlocks.
06Fuel filtration & conditioning
Elements, water separation, differential pressure monitoring and heaters.
07Bromination systems
Feeders, dosing pumps, residual analysers and calibration.
Getting the most from a visit
What helps us
get it right first time.
Field service goes wrong in predictable ways: the wrong part on the truck, the wrong access arrangement, or a fault description that turns out to describe something else entirely. A few details up front prevent most of it.
- Vessel name and exactly where it will be when we arrive
- Equipment manufacturer, model and serial number
- What the system is doing — and what it should be doing
- Alarm text, panel readings and any error codes
- Photos of the equipment and its installation
- Access, security and safety requirements for boarding
- Whether the vessel is operating, alongside or in a yard
- Who the technician should contact on arrival
Ready when you are
Get a technician
moving.
Send the vessel, the location, the equipment and the fault. We will confirm scope and scheduling with you directly.